General

Questions d'ordre général, sécurité, sauvegarde, etc...

• Should I install something to run iScriba?
• Which currencies are supported by iScriba?
• Can you customize iScriba for our company?
• What is SSL and will it keep my communications secure?

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Item management / Inventory

Aide sur la création d'articles et la gestion d'un inventaire de produits.

• How to create a reusable item?
• How to edit an item?
• How to include an item from the inventory in a document?
• How to remove an item?

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Technical problems

Messages d'erreurs expliqués et dépannage des problèmes.

• When I try to connect, the browser reloads the page and does not display an error…
• Why my clients do not receive my e-mails?
• I can’t read PDF files created by the application…
• Why my old logo is still being displayed after I’ve uploaded a new one?

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Invoices, estimates, purchase orders, packing lists

Aide sur les factures, devis, bons de commande et bons de livraison.

• How can I deduct an advance on an invoice?
• I don’t want my clients to view their documents online…

Billing and termination of service

Aide sur la facturation et la résiliation du service.

• Where can I find our invoices or get a copy of a service usage invoice?
• What is the iScriba account owner? How do I change it?
• How can we update or change our credit card?
• How to cancel our account?

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Customization options

Aide sur les options de personnalisations.